FAQ

How do I enroll in eStatements?
To enroll in eStatements, login to Online Banking and click on eStatements located in the blue bar underneath the Sikorsky Credit Union logo. On the next sc...
Mon, Dec 19, 2022 at 3:55 PM
How can I pay my loan?
To pay your loan online, login to Online Banking and submit a transfer to pay from your Sikorsky Credit Union account. To pay from an external account selec...
Mon, Dec 19, 2022 at 3:56 PM
How do I change or reset my PIN?
It's easy to change or reset your PIN. Please call from the number associated with your account. For ATM/ Debit cards call 866-985-2273. For credit card...
Tue, Jul 18, 2023 at 2:09 PM
How do I file a dispute or fraud claim?
For Debit Cards, contact our Fraud Monitoring Team at 866-557-5375 to file your dispute. Additionally, please contact Member Services at 203-377-2252 or vis...
Mon, Dec 19, 2022 at 3:56 PM
Can I see closed accounts online?
No, unfortunately you cannot see closed accounts in online banking.
Mon, Dec 19, 2022 at 3:57 PM
Where can I reorder checks?
You can order checks from Harland Clarke, our check vendor. You can visit their website here
Mon, Dec 19, 2022 at 3:58 PM
How do I find my account number online?
Login to Online Banking and select the account you wish to see. Once you are on the account screen select the blue drop down arrow next to 'Additional D...
Mon, Dec 19, 2022 at 3:59 PM
How can I change my address?
To change your address we require a request with a handwritten signature. If there are any joint owners on the account that also need to update their addres...
Mon, Dec 19, 2022 at 3:59 PM
Can I place a stop payment online?
Login to Online Banking and select Additional Services. Under Additional Services you will see an option for Stop Payment. Enter the check number and click ...
Mon, Dec 19, 2022 at 4:00 PM
Do I need to put a travel notification on my debit card or credit card? If so, how?
Yes, please notify us of your travel so we can update your credit card or debit card with this information. This is to ensure our monitoring service knows y...
Mon, Dec 19, 2022 at 4:00 PM