To change your address we require a request with a handwritten signature. If there are any joint owners on the account that also need to update their address, please have them sign the letter as well. You may visit us at a branch, send the request by mail, by fax or by logging into Online Banking and sending a secure email. Our fax number is 203-378-4747 and our mailing address is P.O. Box 305, Stratford, CT 06615.